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Privacy Policy

DATA PRIVACY POLICY

FELPS Store is committed to the security of your data and of course, here at our official store it is no different. We keep your information in the strictest confidentiality!

We prioritize the privacy and security of our customers throughout the entire browsing and purchasing process on the website. All registered data (name, address, CPF) will never be sold or exchanged. Some data, necessary for logistics companies and payment methods to charge and ship your order, will be disclosed to third parties when such information is necessary for the delivery and billing process. Your personal data is essential for your order to arrive safely.

We use cookies and information from your browsing activity to create a profile of the audience that visits the website and, therefore, to improve our services, products and content, all in accordance with the General Data Protection Law. Throughout this process, we keep your information absolutely confidential.

What is LGPD?

It is the term used by the LGPD that summarizes everything a company can do with personal data to which it has access, such as collection, qualification, sharing and deletion.

What are cookies?

These are small text files sent to your browser, containing records of your behavior when accessing a website, but which do not store personal data or affect your device's system. We use cookies , pixels and other technologies to recognize your browser or device, learn more about your interests, present essential services, improve your browsing experience and, also, to prevent fraudulent activities and improve your security in the purchasing process in our store.

Session Cookies

Session cookies are temporary cookies that are used to remember you during the course of your visit to the website, and they expire when you close your browser.

Persistent Cookies

Persistent cookies are used to measure the effectiveness of our website, such as remembering your website preferences, and remain on your desktop or mobile device even after you close your browser or restart your browser. We use such cookies to analyze user behavior and establish patterns in order to improve the functionality of our website for you and others who visit it. These cookies also allow us to deliver targeted advertising and measure the effectiveness of our website and the functionality of such advertising.

How are third-party cookies used?

[EDIT AS PER NEED OF THE TOOLS USED]

How do we use the personal data we collect?

You are aware that you provide information consciously and voluntarily by accepting the cookies on the page, as well as when placing an order on the website and/or registering on our website. When you register and/or fill out a form offered by [INSERT STORE NAME] , including on websites operated by it, certain Personal Data requested will be kept confidential and will be used only for the purpose that motivated the registration, and will not be disclosed to third parties, except in compliance with court orders and/or orders issued by public authorities.

To ensure that this data remains secure, we recommend that you never provide your website access data (login and password) to third parties, even if they are friends or relatives. If you suspect or confirm that unauthorized access has been made, immediately log into your customer area and change your password.

How long do we use the personal data we collect?

Personal Data is stored only for the time necessary to fulfill the purposes for which it was collected, unless there is another reason for its maintenance, such as compliance with any legal, regulatory, contractual obligations, among others.

What are your rights?

You have the right to request information from NOME DA LOJA regarding the processing of your personal data, through the requests below:

I. Confirmation of the existence of processing of your personal data and access to the data;
II. Correction of incomplete, inaccurate or outdated data - it is important that personal data is accurate and current and it is your responsibility to keep it correct and updated;
III. Anonymization, blocking or deletion of unnecessary, excessive data or data processed in non-compliance with the LGPD - you may request the blocking and deletion of your personal data, except in cases provided for by law;
IV. Portability of data to another service or product provider, upon express request, in accordance with the regulations of the National Authority, observing commercial and industrial secrets - the portability of personal data does not include data already anonymized by [INSERT STORE NAME] ;
V. Information on data sharing with public and private entities;
VI. Information about the possibility of not providing consent and the consequences of refusal: [INSERT STORE NAME] is available to respond and assist, in a transparent manner, with any questions that may arise due to the processing of your personal data, including the possible impacts arising from not providing consent;
VI. Information about the possibility of not providing consent and the consequences of refusal: [INSERT STORE NAME] is available to respond and assist, in a transparent manner, with any questions that may arise due to the processing of your personal data, including the possible impacts arising from not providing consent;
For any of the orders listed above, you must contact [INSERT STORE NAME] using the contact information provided.
Register and buy with peace of mind, without worries.
Changes to our privacy policy will be duly informed in this space.
[ INSERT STORE NAME] guarantees that it will use your personal address, payment and order content data only for the purpose of processing orders placed, and will therefore not be disclosed under any circumstances. Regarding data traffic security, all browsing on our website, as well as transactions involving payment, whether by credit card or not, will be encrypted with SSL ( Secure Socket Layer ) technology. This means that only the store has access to your personal information and no one else. When you fill in your data and send it to us, it is encrypted, which makes it unrecognizable during its journey through the Internet, ensuring confidentiality. See below a summary of our security certificates: